Privacy Policy
Brand Fox Digital is a digital marketing agency providing comprehensive marketing solutions to businesses. This Privacy Policy demonstrates our commitment to protecting the privacy of our website visitors and clients. It explains how we collect, use, and safeguard your personal information when you visit our official website and use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used here have the same meanings as outlined in our Terms and Conditions.
Definitions
Services – The www.brandfoxdigital.com website and all digital marketing services operated by Brand Fox Digital. Personal Data – Information about an individual who can be identified from that data, either alone or when combined with other information in our possession. Usage Data – Data collected automatically through the use of our services or generated by the service infrastructure itself, such as the duration of a page visit. Cookies – Small data files stored on your device (computer, tablet, or mobile device) that help us improve your browsing experience. Data Controller – The natural or legal person who determines the purposes and manner in which personal information is processed. For this Privacy Policy, Brand Fox Digital is the Data Controller of your Personal Data. Data Processors (or Service Providers) – Any natural or legal person who processes data on behalf of the Data Controller. We may engage various Service Providers to process your data effectively. Data Subject (or User) – Any living individual using our service who is the subject of Personal Data.Collection and Use of Information
Our Privacy Policy covers all online information, including personally identifiable and non-personally identifiable information shared while visiting our website. It does not cover offline information collection. We collect this information to provide and improve our services, deliver requested solutions, process transactions, and notify clients of any material changes to this Privacy Policy. Personal information supplied to our website is used to deliver services, fulfill expected transactions, process your requests, and keep you informed about updates to this policy. Non-personally identifiable information is used to manage and optimize the website, analyze data patterns for improved navigation, and enhance user experience. Your use of our website signifies your agreement with all terms outlined in this Privacy Policy. If you do not wish us to use your personal information, please refrain from submitting any information to our website.Types of Data Collected
Personal Data
When using our services, we may request certain personally identifiable information to contact or identify you. This may include, but is not limited to:- First and last name
- Email address
- Contact number
- Location data
- Cookies and Usage Data
Usage Data
We collect information about how our services are accessed and used. This Usage Data may include:- Your computer’s Internet Protocol (IP) address
- Browser type and version
- Pages of our service that you visit
- Time and date of your visit
- Time spent on pages
- Unique device identifiers
- Other diagnostic data
Location Data
With your permission, we may use and store information about your location. This Location Data helps us provide service features, improve and customize our offerings, and optimize our marketing efforts. You can enable or disable location services through your device settings at any time.Tracking and Cookies Data
We use cookies and similar tracking technologies to monitor activity on our service and store certain information. Cookies help us understand user behavior and improve our service quality. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, refusing cookies may limit your ability to use certain portions of our service. Types of Cookies We Use:- Session Cookies – Used to operate our service
- Preference Cookies – Used to remember your preferences and settings
- Security Cookies – Used for security purposes
How We Use Your Data
Brand Fox Digital uses collected data for various purposes:- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis and valuable insights for service improvement
- To enhance our marketing strategies
- To monitor service usage
- To detect, prevent, and address technical issues
- To provide you with news, special offers, and information about services similar to those you’ve purchased or inquired about (unless you opt out)
Legal Basis for Processing Personal Data Under GDPR
If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the Personal Data we collect and the specific context in which we collect it. Brand Fox Digital may process your Personal Data because:- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and does not override your rights
- We need to comply with legal obligations
Data Retention
Brand Fox Digital retains your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We retain and use your Personal Data to comply with legal obligations, resolve disputes, and enforce our agreements and policies. Usage Data is generally retained for shorter periods, except when used to strengthen security, improve functionality, or when we’re legally obligated to retain it longer.Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country, or governmental jurisdiction where data protection laws may differ. If you are located outside Australia and choose to provide information to us, we may transfer your data internationally and process it accordingly. Your consent to this Privacy Policy, followed by your submission of information, represents your agreement to that transfer. Brand Fox Digital takes all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur unless there are adequate controls in place to protect your information.Disclosure of Data
Business Transactions
If Brand Fox Digital is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.Disclosure for Law Enforcement
Under certain circumstances, Brand Fox Digital may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities, such as a court or government agency.Legal Requirements
Brand Fox Digital may disclose your Personal Data in good faith when such action is necessary to:- Comply with legal obligations
- Protect and defend the rights or property of Brand Fox Digital
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of service users or the public
- Protect against legal liability
Security of Data
The security of your data is critically important to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to implement robust security measures.“Do Not Track” Signals Under CalOPPA
We do not currently support Do Not Track (DNT) signals. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting your web browser’s Preferences or Settings page.Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Brand Fox Digital aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. To exercise these rights or if you wish to know what Personal Data we hold about you and want it removed from our systems, please contact us. Your rights include:- Right to Access – You can request copies of your personal data
- Right to Rectification – You can request correction of inaccurate or incomplete information
- Right to Erasure – You can request deletion of your personal data under certain conditions
- Right to Restrict Processing – You can request restriction of processing your personal data
- Right to Object – You can object to our processing of your personal data
- Right to Data Portability – You can request transfer of your data to another organization or directly to you
- Right to Withdraw Consent – You can withdraw consent at any time where we relied on your consent to process your information